Frequently Asked Questions

All Paw Locker tags are handcrafted in Sydney, Australia. Orders are typically made within 1 business day and shipped the next business day. You’ll receive tracking once your order is on its way.

Yes. Our tags are made from lightweight aluminium with a high gloss finish, designed for everyday walks and adventures. While they’re built to last, they are not chew proof and excessive chewing or biting can damage the design and finish.

Each tag is fully customisable, with one line of text on the front for your pet’s name, and up to four lines of text on the back. The back can include details such as a contact phone number, microchip information, an additional phone number, or any extra notes you’d like to add for peace of mind.